FAQ
Answers to all things Emotiva.
Returns
What is your returns policy?
Emotiva offers a 30-day, no questions asked, hassle-free returns policy, except for clearance products. Simply call 1-877-EMO-TECH for an RMA number.
How do I go about returning my gear?
Repack the unit in its original packaging with all accessories, manuals, etc. Write the RMA number on the box and ship it to:
Emotiva Audio Corporation
135 SE Parkway Court
Franklin, TN 37064
When do I get my refund?
Once we have received your unit(s), and verified they are intact, we will issue a refund for the full purchase amount.
What is an RMA number?
A Returned Material Authorization Number is required to ship products back to us. We will refuse products without an RMA number.
