1. What is the returned merchandise policy for Emotiva products?
Emotiva offers a 30 day, no questions asked and hassle-free, return policy. Simply call 1-877-EMO-TECH for an RMA number. Once we have received your unit(s), checking to make sure they are intact, we will issue a refund for the full purchase amount. It’s that simple!

If within the first 30 days, you decide to return your merchandise, please call us for your RMA number. Repack the unit in its original packaging with all accessories, manuals, etc., and ship it to the address listed below.. Once the unit has been received and inspected, you will promptly be given a refund. The customer is responsible for paying for the return shipping.

Emotiva Audio Corporation:
131 Southeast Pkwy Ct.
Franklin, TN 37064

2. What is an RMA number?
A Returned Material Authorization Number is issued via phone from an Emotiva employee. This number immediately relates us to the information regarding your return. Please have this number clearly indicated on the box.

3. How long is my warranty, and what is covered?
All Emotiva products come with a FIVE YEAR transferable parts and labor warranty. The only exclusion to this is from damages due to neglect or abuse.