1. I am having a technical problem - how do I get assistance?
We are happy to offer technical assistance to you in two forms:
1) Email: support@emotivaaudio.com
2) Phone: 877-EMO-TECH. We make every effort to respond or assist you in a timely fashion (emails are usually answered within 24 hours or less during the business week).

2. I'm not having problems with my gear, but did have some questions to ask. Can I still call or email for this?
No problem. Use the same numbers and email address listed above.

3. What do I do if I need to send in a product for servicing?
Call 1-877-EMO TECH for an RMA number and send it to the following address:

Emotiva Audio
106 Mission Court, Suite 101
Franklin, TN 37067

4. Who pays the shipping costs when I send an item to Emotiva to be repaired?
You pay for the shipping to us for repairs, and as a courtesy, we will pay for the shipping back to you.

BE SURE to purchase insurance when you ship.
Emotiva is not liable for damages that may incur while an item is en route to us. We insure the item during the return shipment. If possible, shipment in the original packaging is greatly preferred