Emotiva Audio Corporation
106 Mission Court
Suite 101
Franklin, TN 37067
615-771-1224 | 877-EMO-TECH
Fax: 615-771-1128
Office hours: Monday through Friday 8am - 5pm (Central Standard Time)
Service & Product Support Information:
To return items purchased through Emotiva Audio Corporation for repair, warranty work, or refund you will need to call us at 1-877-EMO-TECH to obtain a Returned Material AUthorization (RMA) number.
Please return the item in the original packaging with your RMA number clearly marked on the outside of the box to the address shown below. If you are returning a product for repair, please include a description of the problem and your contact information in order to expedite your repair.
Units returned to us without a clearly marked RMA number will be refused.
All Emotiva products are covered by a limited five year, transferable warranty. We make every effort to build high quality products free from defects in materials and workmanship. In the rare event you require service or technical assistance, please contact us immediately.
615-771-1224 | 877-EMO-TECH
Shipping address for service and repairs:
Emotiva Audio Corporation
Attn: Customer Service
106 Mission Court
Suite 101
Franklin, TN 37067
International Customers please note:
Shipping costs for repair and warranty work on products outside the continental USA (including Alaska, Hawaii and Canada) are the sole expense of the owner. Owner is responsible for all shipping costs to and from Emotiva, as well as any brokerage, VAT, taxes, duties, and any other costs associated with the importation and exportation of said product.
Please note that for export and customs purposes, the country of origin of all Emotiva products is China, unless otherwise specified. |