updated 09/08
1. How does processor upgrade program work?
Any original owner of an Emotiva processor can purchase a next generation processor at 40% off the standard, listed price (sale pricing, special promotional pricing, B-stock, or special offers do not apply unless specified by Emotiva.). This is applicable for one purchase in a generation, per customer. It cannot be used for a second processor purchase within the same generation, and does not go towards an 'upgrade' to a higher level processor within any generation. It does not apply to stereo preamplifiers or amplifiers, only home theater processors. This is is not a 'trade in' policy. You keep your original processor.
An example...You are the proud owner of an LMC-1, and you wish to upgrade to the new UMC-1. As the original owner, you are eligible for 40% off of the standard listed price. If you wish to wait for the XMC-1, or another model in this generation, or a following generation, this is your option, as there is no time limit on the offer.
2. How do we define a 'generation'?
Emotiva Audio “Generation One" processors are listed as the following models: LMC-1, MMC-1, DMC-1, DMR-1.
Emotiva Audio “Generation Two" processors are listed as the following models : UMC-1, XMC-1
Emotiva reserves the right to add, change or delete models or names as it deems prudent. If you are unsure if a particular model is eligible for the offer, please feel free to contact us for clarification.
3. Certificates
Beginning with “Generation Two” home theater processors, the policy listed above will change from being “an original owner” to a certificate based program. Emotiva retains all rights as listed in the previous policy. A “Processor Upgrade Certificate” will be issued for or included with a processor that is eligible or qualifies as determined by Emotiva for this offer. This certificate will be the customer's proof of eligibility in order to receive a discount on future generation processor(s). To redeem the certificate and receive the discount on a future generation home theater processor, it is the holder's responsibility to physically send the certificate to Emotiva. Only originally issued certificates from Emotiva will be honored. The original certificate is transferable in the event of a personal sale or can be gifted. Only the holder of the original certificate is eligible for this offer. No duplicates will be honored and Emotiva reserves the sole right to determine a certificate's eligibility. It is the sole responsibility of the holder to retain the certificate. Emotiva assumes no responsibility or liability to replace lost, stolen or damaged certificates.
4. Why does Emotiva offer this upgrade plan?
Due to emerging and ever changing technologies, home theater processors, like computers, cell phones, etc., become outdated in a relatively short period. Ultimately, the loser in this game is you, the consumer. You're buying a new processor every few years in order to keep pace. We at Emotiva want to help you stay current with new technology (without inflicting serious pain to your wallet), so we have instituted this processor upgrade program. Of course, we hope to earn your continued business and support in the process!
5. Disclaimers
Emotiva reserves the sole right to determine what category or generation a product or model will be assigned to, the purpose of such products, the eligibility of said products for this offer, at what “standard listed price” these products will be offered, sale pricing, promotional offers and their eligibility for this offer.
Emotiva retains the sole right to determine the eligibility of its products as they apply to this offer. Emotiva reserves the right to modify or terminate this offer at any time without prior notice. Certain restrictions and exclusions apply. This offer may not be combined with any other offers and/or discounts.
