Emotiva Accessibility Statement
Emotiva is committed to improving the accessibility and usability of its website for all people, including individuals with disabilities. We strive to meet the accessibility requirements outlined in the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and AA standards.
Our Approach
We regularly review our website using automated testing, manual checks, and expert audits. These reviews help us identify issues, prioritise improvements, and ensure accessibility is considered throughout our design and development processes.
Third‑Party Content and Services
Some parts of our website rely on third‑party platforms, tools, or embedded content. While we work closely with these providers, we do not have full control over their accessibility standards/compliance or release cycles.
This means that:
- Some third‑party components may not fully meet WCAG 2.2 Level A & AA requirements
- Issues identified within third‑party systems may take longer to resolve
- We may provide alternative routes or workarounds where possible
We actively monitor these services and raise accessibility concerns with the relevant suppliers when issues are identified.
Current Known Issues
Our latest accessibility review highlighted that some third‑party components do not currently meet Level A & AA requirements. These issues are outside our direct control, but we are working with suppliers to encourage improvements and exploring alternative solutions where appropriate.
What We’re Doing Next
- Continuing regular automated and manual accessibility testing
- Working with third‑party vendors to address known issues
- Prioritising accessibility in future procurement and development decisions
- Providing alternative formats or support where users encounter barriers
Feedback and Contact Information
If you experience any difficulty accessing our content or services, please contact us at customerservice@emotiva.com . We will do our best to provide the information you need and address any accessibility concerns promptly.
Last updated: August 5, 2026.