Quantcast
close x

Plus Processor Trade-In Program Terms & Conditions

By participating in the Emotiva Trade-In Program, you agree to the following terms:

1. Eligibility

  • Only original owners of Emotiva XMC-2, RMC-1L, and RMC-1 processors are eligible.

  • Proof of original purchase is required (either order number or receipt)

  • Units with physical damage or damage from lightning/surges may be declined or require additional repair charges.

2. Ordering and Trade-In Credit

 

  •  Trade-in requests are processed in batches, in the order received. You can submit your request at any time, but we will contact you when it’s your turn in line.

  •  If you are not ready to move forward when contacted, your request will be moved to the back of the line.

  • You will receive a credit equal to 50% of your original purchase price (pre-tax, after discounts/promotions), applied toward a new Plus-series processor (XMC-2+ or RMC-1+).

  •  Credit cannot be used toward a CR8 Upgrade.

  •  Credit cannot be combined with any other offers, sales, or discounts.

3. Model Upgrade Rules

  • You may only upgrade to an equal or higher-tier model:

    • XMC-2 → XMC-2+ or RMC-1+ or RMC-1L+

    • RMC-1L → RMC-1L+

    • RMC-1L → RMC-1+

    • RMC-1 → RMC-1+

  • Downgrades are not permitted.

4. Shipping

  • You will be provided a pre-paid shipping label with instructions once your eligibility has been confirmed and your invoice has been paid. 

  • Your new unit will ship only after we receive and inspect your trade-in. We will not pre-ship units, so you should expect downtime. 

5. Quotes 

  • All trade-in quotes are valid for 15 days from the date of issue.

  • Trade-in turnaround time begins upon receipt and inspection of your original unit.

6. Warranty

  • New Plus-series processors include a 5-year transferable warranty.

7. Additional Terms

  • Emotiva reserves the right to deny any trade-in that does not meet eligibility requirements.

  • Program pricing, credit values, and terms may change at any time without notice.

  • Trade-ins are final sale and will not be returned once submitted. 


Â